Frequently Asked Questions

Both. This is dependent on time, budget and timeframe.

Approximately 3 weeks.

Allow 8-10 weeks if coming by sea freight or 4-6 weeks if coming by air freight. Please note that during peak times, prior to Christmas and Chinese New Year, you may need to allow an additional 1-2 weeks.

An EPS vector or an original Illustrator file. We cannot work with a jpeg.

The block is the logo which is made from metal (it's called a die or block), this is what gets either blind blocked or foil blocked onto a product. It's a one off charge and can be reused.

It takes time to cut all the components out, set the blocking machine to the correct temperature, get the logo positioning correct and so on. The blocking machine set up duration is the same time whether we are running just one or 1000!

You can register for wholesale pricing via our wholesale registration form. Once you complete the online registration you will be contacted with be sent your login and registration details. You can then place wholesale orders. Please note that you will require an ABN for registration.

We don’t have minimum quantities for wholesale orders but you do pay freight for each order. Delivery charge is based on size, weight and the destination of the order.

Yes.

Yes.

Yes. An additional delivery charge will be added to cover the cost of this service.

Yes although we do prefer orders in writing to avoid errors with product and delivery details.

Orders are sent by registered post or with road express couriers.

Overseas orders are quoted individually and sent by airmail with Australia Post.

If an item is out of stock you will be notified. We will process a full refund if it is no longer available.

Orders are usually dispatched within 3 days. You will be notified if there is a delay.

You can return or exchange an item if it’s not suitable or if you have ordered the wrong product. All items must be returned with an invoice and in their original packaging.

You can exchange an item by sending it back in its original packaging with your invoice to Corban & Blair (2 Victoria Street Lewisham, 2049, NSW Australia) within 14 days of receiving your order. Customers are responsible for shipping and handling charges unless specified otherwise.

You can return an item by sending it back in its original packaging with your invoice to Corban & Blair (2 Victoria Street Lewisham, 2049) within 14 days of receiving your order. Please indicate the reason for return. Customers are responsible for shipping and handling charges unless specified otherwise. We will credit your original method of payment.

Not all, but most of our stationery products can be personalised. If applicable, personalisation options will be indicated on individual product pages.

You will need to allow up to two weeks for personalisation on our products.

Engraving on a metal album is quoted individually, depending on the size of the area to be engraved.

We will work this out for you, but we need to know if you are putting anything extra inside as we will need to allow for these.

Book paper is less expensive but not as durable as book cloth. Most book cloths have a waterproof coating that makes them very durable.

Presentation covers are a set of covers available in A4 and A3, portrait or landscape. They are made of black book paper and take standard 2 hole and 4 hole punched sheets. Screws are sold separately and come in different lengths according to the number of sheets to be inserted.

Hinged portfolios are available in A4 portrait and A3 portrait and landscape. They are covered in book cloth and have 10 plastic sleeves with inner black card which hold A4 or A3 sheets. They are held together with silver screws. Extra sleeves are available in packs of 10. The hinged portfolios come in black, grey, red or with a metal front cover.

You can get information on student and business discounts by calling us on (02) 9560 0122.

Our Classic Portfolio is a standard 11x14” size portfolio with a covered spine. It contains 30 crystal clear acetate sleeves with inner black card in which images can be displayed on both sides.

You can purchase replacement acetate sleeves individually or in larger quantities.

No, as the covered spine is designed to hold a specific number of pages. However, you can add an additional 3-4 pages by removing the spacers.

Yes. Hinged portfolios, classic portfolio and the presentation covers can be personalised.

You can have a name put in the bottom right hand corner or in the centre of the portfolio or cover.

You will need to allow up to two weeks for personalisation on our products.

20x20” is our largest available frame. These frames can only be purchased in person from our Lewisham store (2 Victoria Street Lewisham 2049, NSW) or bought for delivery in a minimum quantity of 8.

You can purchase a frame and have the mat recut to take your image. Picture framers offer this service for a small fee.

Frames can be hung on a wall with hooks or with screws and string. Box frames can stand freely. Hanging frames can be kept straight with a bit of Blu-Tack® in one corner.

We don’t have other mounts for our frames but existing mounts can be recut to suit the size of your photo.

The frame profile is the width of the edge around the glass.

All of our current journals have plain white pages for writing or drawing. Square journals come with a ruled guide sheet.

Albums refills are available in four sizes - small, medium, large and boxed bridal refills. All our current small, medium and large albums use these refills.

Albums in the Baby Hand Prints range contain white pages.

Additional screws can be purchased online or from our Lewisham store (2 Victoria Street Lewisham 2049, NSW). If you need to replace a missing screw, please contact us on (02) 9560 0122 and we will post you a replacement.